Information and Communication Technology Services
ICT Services and Solutions:
·Enterprise to Client Edge Solutions for Computer, and related Support and Installation.
·Computer Network, Internet, IP telephony Solutions and Installation, and IT Infrastructure Planning, Design and Support.
·Managed Services.
·Surveillance System Installation and Support.
·Application Installation and Support.
·Computer Network, Internet, IP telephony Solutions and Installation, and IT Infrastructure Planning, Design and Support.
·Managed Services.
·Surveillance System Installation and Support.
·Application Installation and Support.
Network (LAN/WLAN, WAN, and IoTs, LoRA) Setup, Design and Support:
- Maintenance and support services for Any Cisco products, Aruba, HP, SonicWALL, Fortinet and other local brand like Netgear and other.
- Router, Switch, Firewall configuration,
- Video and Voice/IP telephony, IP PABX,
- Any wireless products configuration,
- LoRaWAN system support and IoTs,
- Setup Surveillance camera systems (DVR/NVR) and its network and connecting to Internet for remote watching.
Computer IT related support includes: For any Small Businesses to Enterprise.
1. Schedule Maintenance Monthly Tasks, Maintenance includes.
○ Review IT Help Desk Tickets
○ Address users issues.
○ Perform Maintenance Checklist.
○ Review / organize equipment/inventory in server room.
○ Review Emergency Procedures; test and update documentation as needed.
2. As per needed, Perform task In person service.
○ Review IT Help Desk Tickets.
○ Address call/users issues.
○ Update IT Help Desk Tickets.
3. On Call service, Remote service.
○ Perform by Remote application tool.
○ Review IT Help Desk Tickets.
○ Address call/users issues.
○ Update IT Help Desk Tickets.
1. Schedule Maintenance Monthly Tasks, Maintenance includes.
○ Review IT Help Desk Tickets
○ Address users issues.
○ Perform Maintenance Checklist.
○ Review / organize equipment/inventory in server room.
○ Review Emergency Procedures; test and update documentation as needed.
2. As per needed, Perform task In person service.
○ Review IT Help Desk Tickets.
○ Address call/users issues.
○ Update IT Help Desk Tickets.
3. On Call service, Remote service.
○ Perform by Remote application tool.
○ Review IT Help Desk Tickets.
○ Address call/users issues.
○ Update IT Help Desk Tickets.
Besides IT Services And Solutions
What we can do besides IT services:
- Application Development, Expert on Custom Software, Web Applications, Mobile Applications.
- In-house software division for the Software (developed OSS/BSS system for CRM, Service provisioning, Customer service life-cycle management, Inventory Management, Fiber / FTTH Network Planning and Mobile App based Service Provisioning, Field Operations and Support, Customer self care portal as well as Customer App).
- Any required virtual/co-locates service.
- Any required cloud service Support and sales.
- Machine Learning Applications.
- IP Phone Systems and video systems Support and Sales.
- Surveillance Camera Systems Support and Sales.
- POS Systems Sales and Support.
- Control Systems Sales and Support.